The website www.thecinemaatselfridges.com (the “Website”) is operated by Marylebone Cinema Ltd, trading as The Cinema At Selfridges. The Cinema At Selfridges is the data controller and owner of the Cookie Policy and references to “Us”,“We” or “Our" in this policy refer only to The Cinema at Selfridges.

COOKIES

We use cookies on the Website and whenever you visit the Website, information may be collected through the use of cookies and similar technologies. 

We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. 

WHAT ARE COOKIES?

Cookies are small, often encrypted, text files, which are stored on your computer when you visit some websites. They are used to remember useful information which allows certain functionality within the website to work, for example remembering where you have reached within an order process, or if you’ve logged in to a site. Cookies can’t harm your computer.

HOW LONG DO COOKIES LAST?

Cookies last for different lengths of time depending on what they are used for.

Session cookies are temporary cookies and are only stored until you leave the website or when you close your web browser.

Persistent cookies last for a fixed period of time, defined within the cookie, and allow the website to recognise the device again when the user returns to that website on that device.

• First party cookies are set by the website you are visiting; and
• Third party cookies are cookies used within our Services which are set by other organisations. These include cookies from external analytics services which help us to understand the use of our sites.

WHO SETS THE COOKIE?

Do we need these two?

First party cookies – these are set by the website that you are visiting and can only be read by that website.

Third party cookies – these are set by an organisation other than owner of the website. This might be for the purposes of website measurement, being able to watch a video on the site or for the purposes of advertising.

Both first and third-party cookies are set on www.thecinemaatselfridges.com

WHAT IS COLLECTED?

Cookies may automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and if you access our website via your mobile device we will collect your unique phone identifier

Information about your visit, including, but not limited to the full Uniform Resource Locators (URL) and query string, clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as but not limited to, scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number

Information about your purchases including but not limited to revenue figures, the types of products purchased, membership application ID, the terms that you use to search our website

Please note that certain services on our website won’t be available to you until you’ve registered as a Member.

HOW COOKIES ARE USED

On our website we use cookies that perform a different variety of functions. The categorisation and definitions are based on the guide published by the International Chamber of Commerce:

Strictly necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies..

On our website we use ’Strictly Necessary’ cookies to:

1. Remember information you’ve entered when you navigate to different pages in a single web browser session
2.  Remember correct membership when you have made a payment to us.

The cookies that we have defined as ’Strictly Necessary’ cookies will NOT be used to:

1.  Gather information that could be used to advertise products or services to you
2.  Remember any preferences you have set beyond the current visit

If you prevent these cookies you may not be able to use certain features on us.

PERFORMANCE COOKIES

These cookies are used to measure the performance of websites and see how websites are used.  We use ’Performance’ cookies to improve how the website works and measure our marketing activity. Information that is collected using these cookies are aggregated and anonymous and we are not able to identify individual users with these cookies.

On our website we may use ’Performance’ cookies to:

1.  Provide aggregated statistics on how our website is used.
2.  See how effective our marketing activity is (we don’t use this information to target adverts to you when you visit other websites).
3.  Provide feedback to partners that one of our visitors also visited their website. This lets our partners improve their website. We don’t allow our partners to reuse this information for further advertising.
4.  Help us improve the website by measuring any errors that occur and also to improve the performance of the site.
5.  Test different designs of page on our website.

Cookies we have defined as ’Performance’ cookies will NOT be used to:

1. Gather information that could be used to target you with advertising on other websites.
2.  Remember any preferences you have set beyond the current visit.

FUNCTIONALITY COOKIES

These types of cookie allow websites to remember choices you make (for example, your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services on the site such as watching a video. These cookies do not track your browsing activity on other websites.

We use ’Functionality’ cookies to remember settings you’ve applied such as layout and text size.

Cookies defined as ’Functionality’ will NOT be used to gather information that could be used to target you with advertising on other websites.

HOW TO MANAGE COOKIES

BLOCKING COOKIES

Most browsers allow you to refuse to accept cookies; for example:

in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
in Firefox (version 47) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
in Chrome (version 52), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

DELETING COOKIES

You can delete cookies already stored on your computer;

for example:

in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11).
in Firefox (version 47), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
in Chrome (version 52), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

Deleting cookies will have a negative impact on the usability of many websites.

TICKET PURCHASING

Our ticket purchasing process, operated by My Cloud Cinema, sets a session cookie which expires when your browser is closed. The cookie is called “boxoffice-shopping-cart”, and it is required to remember details of your choices as you proceed through the booking process.
This is a third-party cookie, as it is part of the https://web3.empire.mycloudcinema.com domain. No data or personal information is held.

WEBSITE COOKIES

This website also has a cookie called “CinemaAcceptCookie”, and its purpose is to remember people who have clicked on ‘Continue Browsing’ in response to the following statement: ‘ This site uses cookies to enhance the user experience, In order to purcahse cinema tickets you will need to have third-party cookies enabled. Please continue browsing if you're happy with our Cookie Policy.’ It is a first-party, persistent cookie, lasting for 13 months. No data or personal information is held.

GOOGLE ANALYTICS 

We use Google Analytics to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they have visited.

Google Analytics uses the following cookies on our site: _utma (persistent cookie, lasts for two years) _utmb (session cookie) _utmc (session cookie) _utmz (persistent cookie, lasts for six months)

These are all first-party cookies. No data or personal information is held.

COOKIES IDENTIFIED 

Cookie Name - CinemaAcceptCookie
Provider - olympiccinema.com
Cookie purpose description: Stores the user’s cookie consent state for the current domain.
Expiry - 1 Year

Cookie Name - PHPSESSID
Provider - olympiccinema.com
Cookie purpose description: Preserves user session state across page requests.
Expiry - Session

Please contact The Cinema At Selfridges Data Protection Officer if you would like more information on the Cookies that we use and their purposes:

By email: dataprotection@selfridgescinema.com

By post: Data Protection Enquiries, The Cinema at Selfridges, 400 Oxford Street, London W1A 1AB

For more information about cookies please visit http://www.allaboutcookies.org/